Charles is a seasoned entrepreneur with more than 35 years of healthcare technology experience. He is one of the first pioneers of digitizing the Patient Experience. Charles has founded, cofounded and managed several successful national and international healthcare technology companies including Angelwatch, Dwyer Precision Products, Westside Communications, Wescom (Intego), Bellco Ventures and Linxio Group.
In the early 1980's he saw the need to form Wescom) an international design and manufacturing company focused on using software base technology to automate the process and delivery of patient care needs. He formed a team and led the development of a patient-centric communications platform that included nurse to patient communication, locating, tracking, EMR integration and analytics. The focus was to provide a safe and quiet environment, improve care provider efficiency while delivering a better patient outcome.
In 1984 he installed his first Central Command Center (Virtual Care Center) focused on delivering the best Patient Experience. The system allowed to manage all patient related communications (alerts , alarms, and requests from one central point. The virtual command center increased efficiency provided a quieter environment without the need to add staff, increase the number of work hours while also increasing patient satisfaction and providing a better patient outcome.
In 2006, he rebranded Wescom as Intego. Currently more than 200 healthcare facilities worldwide are using the technology. In February of 2012 he negotiated the sale of the assets of Intego to Critical Alert (www.criticalalert.com) and became an equity partner in Critical Alert and was appointed the role as Chief Strategy and Business Development Officer. He held this position from 2012-mid 2013. His customers include among others:
Lakeland Regional Health
Boca Raton Regional Hospital
Baptist Health
Lakeland Regional Health
Methodist Le Bonheur Healthcare
Ascension Health
Nationwide Children’s
Ohio Health
UFHealth
Duke University
South Georgia Medical Center
OSF HealthCare
Corniche Hospital – United Arab Emirates
Charles is currently a principal in several healthcare technology companies that provide cloud-based software solutions and professional services to clients throughout the U.S. Below are several companies where he currently has ownership and/or management responsibility:
Critical Alert
Dr. Connection Benefits, LLC
Legacy Strategy Group, LLC
Linxio Group, LLC
Bellco Ventures, LLC
Charles also served as a member of the University of North Florida Brooks College of Health Dean's Council and the Brooks College of Health Advancement Committee for more than ten years.
He is also an inventor with several patents.
Patent: U.S. Pat. No. 5,426,425
A locating and monitoring system that includes transmitters worn by a person, animal, or equipment to transmit a unique identification code while moving about a facility.
Patent: U.S. Pat No. 5,957,603
Combination support and eraser for a dry-erase marker.
